Block 2: FAQ

FAQ

Why is my quote more than your basic cost?

More functionality requires more custom development, which costs extra, as will be detailed in your quote. However, if it's out of your budget, we can work with you to exclude non-essential functionality, which will bring the price down.

 

Why does your hosting cost a bit more than other providers?

Our hosting fee covers more than just a space on a server. It includes specialized setup and dedicated servers - no shared servers. From time to time, new versions of Plone become available. We'll upgrade your Plone website to the newest version when it becomes necessary, with no extra fee (it's included in the hosting rate). Please note this doesn't include a revamp of the site itself.

 

Can I start with a small website and grow it as my business grows?

Of course! Your website can grow as much and as fast as you want it to.

 

How long will the project take?

We work as fast as we can get a sign-off from you on the design. Six weeks is a good ballpark figure - it gives us enough time to design, develop and deliver a quality product. We've been able to complete some projects in as short as a week (this comes at a bit of a premium), and some projects have taken a bit longer.

 

If I have a website-related problem, how long will it take for someone to get back to me?

We try to resolve issues within a day, but some issues warrant an even faster turnaround time.

 

What is the chance my website will be hacked?

Our sites have never been hacked, but that doesn't mean we don't stay vigilant. We can confidently say that we don't foresee any security issues.

 

How long have you been building websites?

Almost 20 years. We have been working with clients like the South African Institute for Race Relations (IRR) and Helen Suzman Foundation (HSF) for close to 15 years.

 

Why don't you do WordPress, Wix, or Squarespace?

These platforms also don't provide the power, functionality and scalability that we love in Plone. We've worked with WordPress in the past, but we vastly prefer Plone. It's more secure, powerful and elegant than WordPress, and we want to give our clients the best.

 

 

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